It will be interesting to see the full judgment in this case; what exactly was the nature of the agreement between client and solicitor for 'unbundled' services? In light of the judgment last year that gave some comfort to lawyers offering work on limited retainers, this will concern many.
“The government, courts and Legal Services Board have all said recently that they wish to encourage solicitors to deliver unbundled services as a way of making legal advice more affordable. 'This case may present difficulty for lawyers offering unbundled services. The judgment could suggest that a solicitor may be under a duty to advise the client of procedural requirements that fall beyond the discrete acts of legal assistance required by the client.