The Solicitors Regulation Authority has today issued guidance on how to avoid causing offence. This is in response to an increase in complaints about "inappropriate communications". 

It seems like the kind of thing that should go without saying, but the SRA has warned that while the guidance "does not form part of the SRA Handbook, we will have regard to it when exercising our regulatory functions".

The comments section is the usual war of words about what is 'offensive' and whether some people are simply 'easily offended'. One observant commenter notes: "The SRA wants to reduce the size of the 'rule book' for solicitors - and then publishes a 2300 word guidance note! Is there not just a touch of irony in that?"